Last updated: July 7, 2026
Coastal Breeze Air ("we," "our," or "us") provides heating, ventilation, air conditioning, indoor air quality, and related residential HVAC services for the 30A and South Walton area. This Privacy Policy explains what information we collect through this website, how we use it, when we share it, and how you can contact us about your information.
Information We Collect
We collect information you choose to provide when you contact us, request scheduling help, request an estimate, call or text us, upload service photos, or otherwise communicate with us. This may include your name, phone number, email address, service address or service area, property details, service need, photos or files you upload, preferred appointment timing, and the content of your message.
We also collect limited technical information when you use the website, including IP address, browser and device type, pages viewed, referring pages, form security signals, and basic analytics events if analytics are enabled.
How We Use Information
We use information to respond to HVAC service requests, schedule visits, prepare estimates, communicate about appointments, route urgent calls, maintain customer records, improve website reliability, prevent spam or abuse, and comply with applicable law.
We do not sell your personal information. We do not rent customer contact lists. We may use your contact information to follow up about an inquiry or service relationship, and you may ask us to stop non-essential communications.
Scheduling, Calls, Texts, and Service Communications
By submitting a form, calling, texting, or requesting service, you authorize us to contact you using the phone number or email address you provide. Message and data rates may apply. Website forms are not a guaranteed emergency dispatch channel; for urgent HVAC help, call the published phone number.
Cookies, Analytics, and Third Parties
This website may use cookies, server logs, spam-prevention tools, analytics, maps, embedded media, form processing tools, hosting providers, email providers, or other service providers that help us operate the site and respond to customers. These providers may process information on our behalf under their own security and privacy practices.
If Google Analytics or Google Search Console are enabled, Google may process website usage data under Google's policies. You can manage browser cookies through your browser settings.
When We Share Information
We may share information with employees, technicians, dispatchers, subcontractors, software providers, hosting providers, payment processors, insurers, legal advisors, or public authorities when reasonably necessary to provide service, protect our rights, respond to legal requirements, or prevent fraud and abuse.
Retention
We keep service inquiries, scheduling records, and customer communications for as long as reasonably needed for service history, warranty support, business records, dispute resolution, and legal compliance. Server logs and security records may be kept for shorter periods unless needed to investigate abuse or reliability issues.
Security
We use reasonable administrative, technical, and organizational safeguards intended to protect information submitted through the website. No website, email, text message, or internet transmission can be guaranteed fully secure.
Your Choices
You may contact us to request access, correction, deletion, or communication preference changes for information associated with you, subject to service records, legal obligations, and business record needs.
Florida Notice
Coastal Breeze Air operates in Florida. Florida law, including the Florida Information Protection Act, may apply to certain personal information incidents. If legally required, we will provide notices consistent with applicable law.
Children's Privacy
This website is intended for adults seeking HVAC information or service. We do not knowingly collect personal information from children under 13.
Updates
We may update this Privacy Policy from time to time. The "Last updated" date shows when the page was last revised.
Contact
Questions about this Privacy Policy can be directed to Coastal Breeze Air at +1-850-502-9872 or contact@coastalbreezehvac.com.